Terms & Conditions
Effective Date: June 14, 2025
Welcome to YŌSO, a brand by Cosmiclear Private Limited. These Terms and Conditions ("Terms") govern your access to and use of our website https://www.yosocare.com/, including any content, functionality, and services offered on or through the website. These Terms apply to all users of the website, regardless of their geographical location, whether domestic (within India) or international. By accessing or using the website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.
1. Eligibility & User Conduct
1.1. Eligibility: By using our website, you affirm that you are at least 18 years of age or possess legal parental or guardian consent and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. If you are under 18 years of age, you may only use our website with the involvement of a parent or guardian.
1.2. Accurate Information: You agree to provide accurate, current, and complete information during the registration or order process, including but not limited to your shipping address, billing address, and contact details. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We shall not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account.
1.3. Prohibited Conduct: You agree not to misuse our products or website. Prohibited activities include, but are not limited to: * Using our products for commercial resale without explicit prior written consent from Cosmiclear Private Limited. * Engaging in any unlawful, fraudulent, or malicious activity. * Distributing, transmitting, or uploading any content that is obscene, defamatory, harassing, hateful, or otherwise objectionable. * Attempting to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website or to any of our servers. * Interfering with or circumventing the security features of the website. * Copying, distributing, republishing, or creating derivative works from any content on the website (except as expressly permitted by these Terms) without our prior written permission.
2. Intellectual Property
2.1. Ownership: All content present on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, product formulations, packaging designs, trademarks, service marks, trade names, and all other intellectual property rights (collectively, "Intellectual Property"), are the exclusive property of YŌSO, a brand owned by Cosmiclear Private Limited, or its licensors, and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
2.2. Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal, non-commercial use only, subject to these Terms.
2.3. Prohibition of Unauthorized Use: You are expressly prohibited from copying, reproducing, distributing, modifying, transmitting, performing, displaying, publishing, selling, licensing, creating derivative works from, or otherwise exploiting any Intellectual Property or content from this website for any commercial purpose without the prior express written consent of Cosmiclear Private Limited. Unauthorized use of any Intellectual Property is strictly prohibited and may violate applicable laws.
3. Disclaimer
3.1. Individual Results May Vary: The effectiveness and results of personal care products, including those offered by YŌSO, may vary significantly from person to person. Factors such as individual skin type, existing skin conditions, lifestyle, diet, environmental factors, and the manner of product application can influence outcomes. We do not guarantee specific results from the use of our products.
3.2. Patch Testing Requirement: Before full application of any YŌSO product, we strongly recommend and advise all customers to perform a patch test on a small, inconspicuous area of the skin (e.g., behind the ear or on the inner forearm) at least 24-48 hours prior to widespread use. This helps to identify any potential allergic reactions or sensitivities. Follow the specific patch test instructions provided on the product packaging.
3.3. No Liability for Individual Reactions: We are not liable for any adverse reactions, allergies, sensitivities, or unsatisfactory results that may occur due to individual skin type, pre-existing conditions, improper product application, or failure to perform a patch test as recommended. By purchasing and using our products, you acknowledge and accept this inherent variability and responsibility. If irritation occurs, discontinue use immediately and consult a healthcare professional.
4. Limitation of Liability
4.1. General Limitation: To the fullest extent permitted by applicable law, Cosmiclear Private Limited (including YŌSO), its affiliates, directors, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
4.2. Events Beyond Our Control (Force Majeure): We shall not be held responsible or liable for any delay, failure to perform, or disruption of services, errors, or damages resulting from circumstances beyond our reasonable control. This includes, without limitation, acts of God (e.g., natural disasters, floods, earthquakes), war, terrorism, civil unrest, government actions or regulations, strikes, labor disputes, power outages, internet failures, telecommunication failures, courier or shipping delays, epidemics, pandemics, or any other unforeseen circumstances that make performance impracticable or impossible.
5. Governing Law & Jurisdiction
5.1. Governing Law: These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
5.2. Jurisdiction: You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the website shall be exclusively brought in the competent courts located in Mumbai, Maharashtra, India. You hereby irrevocably consent to the exclusive jurisdiction and venue of such courts.
6. General Provisions
6.1. Severability: If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provision shall be deleted without affecting the remaining provisions herein.
6.2. Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
6.3. Entire Agreement: These Terms, together with our Privacy Policy and any other policies or operating rules posted by us on this website, constitute the entire agreement between you and Cosmiclear Private Limited concerning your use of the website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
6.4. Contact Information: For any questions or concerns regarding these Terms and Conditions, please contact us at: * Email: cosmiclearpvtltd@gmail.com * Website: https://www.yosocare.com/
By continuing to use our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last updated: June 14, 2025
Cosmiclear Pvt Ltd